FAQs

Find answers to commonly asked questions

Yes, our photo mugs are microwave and dishwasher-safe, but hand washing is recommended for long-lasting prints.

First, select your preferred mug from our website. Then, customize it by uploading your photo and adding text. After placing your order, our design team will contact you and share the final design with you.

A magic mug reveals the hidden photo or design when filled with a hot beverage, while a regular mug has a permanent visible print.

Yes, we offer special discounts on bulk orders for corporate events, employee gifting, and promotional giveaways.

Sand carving etches the design deeply into the mug’s surface for a textured effect, while regular printed mugs use heat transfer for smooth prints.

We use high-quality sublimation printing for vibrant, long-lasting designs on our mugs.

Yes, our mugs are designed to handle both hot and cold beverages without affecting the print quality.

Processing takes 2-4 business days, and delivery typically takes 3-7 days, depending on the location.

Personalized mugs cannot be returned or exchanged unless they arrive damaged or defective.

Yes, we offer gift-wrapping options for birthdays, anniversaries, and other special occasions.

No, we do not offerpreviews before ordering, but you can review your design after placing the order.

No, you can order a single custom mug or place bulk orders based on your needs.

Why prestogifts banner
Lets Get Social!