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FAQs
Find answers to commonly asked questionsWe accept most standard file formats, including JPEG, PNG, PDF, AI, EPS, and SVG. For best results, we recommend high-resolution images or vector files to ensure crisp engraving or printing.
Yes! We offer a digital preview or proof before production so you can review the design and request any necessary adjustments. Your approval is required before we proceed with customisation.
Our printing and engraving techniques are designed for long-lasting durability. Whether it’s laser engraving, UV printing, or sandblasting, your design will remain intact for years without fading or peeling under normal conditions.
Delivery time depends on the order size and customization details. Generally, personalized awards are shipped within 5-10 business days after design approval. Expedited options are available for urgent orders.
Absolutely! We provide special discounts for bulk orders, making it cost-effective for corporate events, schools, and organizations. Contact us for a custom quote based on your quantity and specifications.
To place a bulk order with PrestoGifts, simply contact our sales team via email or phone, and share your requirements, after that we’ll assist you with the ordering process.
For most standard designs and engraving, there are no additional setup charges. However, complex artwork or special requests may incur a small design fee, which we will inform you about upfront.
Since personalized products are custom-made, we do not accept returns or exchanges unless there is a defect or error on our part. If you receive a damaged or incorrect item, contact us immediately, and we'll resolve it.
Yes! You can add your company logo, slogan, or branding to any award or recognition product. Simply provide a high-quality file, and we’ll ensure a professional and elegant customization.
Yes, we provide premium packaging and gift-wrapping services for an extra touch of elegance. Perfect for corporate gifting or special award ceremonies!
We accept a variety of payment methods, including credit/debit cards, PayPal, bank transfers, and company purchase orders (for approved accounts). Secure payment options ensure a smooth transaction.
Yes! If you’re on a tight deadline, we offer express production and shipping options at an additional cost. Contact us for availability and expedited shipping rates.



























