Shadow Box

FAQs

Find answers to commonly asked questions

A customized shadow box is a decorative display case designed to showcase memories, keepsakes, or themed artwork in a unique and artistic way. At PrestoGifts, we personalize these shadow boxes with names, quotes, images, and various design elements to make them truly special.

Our shadow boxes are crafted using high-quality wood, acrylic, and glass to ensure durability and an elegant finish. We also incorporate LED lighting for certain designs, along with premium paper and vinyl for intricate details.

Absolutely! We offer a variety of design options and color themes to match your preference. You can customize the background, embellishments, text, and overall aesthetics to create a one-of-a-kind keepsake.

An A4 shadow box measures approximately 8.3 x 11.7 inches, while an A5 shadow box is about 5.8 x 8.3 inches. The A4 size provides a larger display area, making it ideal for more elaborate designs and multiple elements.

You can personalize your shadow box by providing us with the names, quotes, or images you’d like to include. Simply upload your preferred design elements during the ordering process, and our team will create a customized layout tailored to your vision.

Yes! We can incorporate your personal photos into the shadow box design. You can either send us high-resolution images for printing, or if the frame allows, you can insert and replace photos yourself.

Definitely! We specialize in creating shadow boxes for birthdays, anniversaries, weddings, graduations, and other memorable events. Let us know your theme and preferences, and we’ll craft a unique design for the occasion.

Yes, if you have a specific concept in mind, we can create a fully customized shadow box from scratch. Share your ideas, and our design team will bring them to life with a unique and personalized layout.

The standard production time for customized shadow boxes is 2-3 business days. Shipping times may vary based on location, but we strive to deliver within 5-7 business days after production.

Yes! We offer express shipping options for urgent orders. If you need a shadow box quickly, please reach out to our team to check availability and expedited processing options.

We take great care in packaging our shadow boxes to ensure safe delivery. Each item is securely packed with protective materials, including bubble wrap and sturdy boxes, to prevent damage during transit.

Our LED photo frames are powered either by batteries or a USB power source, depending on the design. The product description will specify the power requirements for each model.

To keep your shadow box looking its best, use a soft, dry cloth to dust the surface. For glass or acrylic areas, you can gently wipe them with a microfiber cloth and mild cleaner. Avoid excessive moisture to prevent damage.

Most of our LED frames are designed for both wall-mounting and tabletop display. Each product description will specify mounting options, and some models include hooks or stands for versatile placement.

Since customised shadow boxes are made to order, we do not accept returns unless there is a defect or damage during shipping. If you receive a damaged product, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund accordingly.

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